The QSE-CI-DMX operates either in a standalone QS system or a Quantum system. It performs different functions depending on the system in which it is operating.
QS Standalone System The QSE-CI-DMX control interface allows zones on a GRAFIK Eye QS to control DMX512-controlled devices.
Any zone on the GRAFIK Eye QS can be mapped to either a single DMX512 channel or to three separate DMX512 channels, for RGB / CMY color-control applications.
Quantum System The DMX channels (maximum of 32) are mapped to Quantum zones, and can be programmed as 1-channel lighting, 1-channel integration, or 3-channel RGB / CMY. If the QSE-CI-DMX is part of a Quantum system, GRAFIK Eye QS zones cannot be programmed to control DMX
Subject to the exclusions described below, for a period (as defined below) after the date of shipment by Lutron, Lutron warrants each new product (“Product”) to be
free from manufacturing defects. Lutron will, at its option, repair the defective part or provide comparable replacement parts so long as Lutron is promptly notified of
the defect within the warranty period (as defined below). Replacement parts provided by Lutron may be new, used, repaired, reconditioned, and/or made by a different
EXCLUSIONS TO LIMITED WARRANTY
This Warranty does not cover, and Lutron and its suppliers are not responsible for:
1. Damage, malfunction or inoperability diagnosed by Lutron or a Lutron approved third party as caused by normal wear and tear, abuse, misuse, incorrect installation,
neglect, accident, or interference from radio frequency or infrared sources or obstacles, such as, but not limited to (a) use of incorrect line voltages, fuses or circuit
breakers; (b) failure to install, maintain and operate the Product pursuant to the operating instructions provided by Lutron and the applicable provisions of the National
Electrical Code and of the Safety Standards of Underwriter’s Laboratories; (c) use of incompatible devices or accessories; (d) failure to maintain equipment under
specified ambient temperature; (e) unauthorized repairs or adjustments; (f) vandalism; and (g) an act of God, such as fire, lightning, flooding, tornado, earthquake,
hurricane or other problems beyond Lutron’s control.
2. On-site labor costs to diagnose issues with, and remove, repair, replace, adjust, reinstall and/or reprogram the Product, at Lutron’s option, all of which will be paid by
Customer at the then current service price.
3. Where applicable, components and equipment external to the Product, such as, lamps; non-Lutron ballasts, sockets, and fixtures; fixture wiring between ballasts
and lamps; building wiring between dimmers or dimmer panels and lamps and between controls and controls, dimmers or dimmer panels; and other manufacturers’
equipment not provided by Lutron, such as time clocks; audio-visual equipment; motion detectors; photosensors; driveway sensors; pressure pads; shades; and spas.
4. The cost of repairing or replacing other property that is damaged when the Product does not work properly, even if the damage was caused by the Product.
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR FROM THE DATE OF SHIPMENT.
NO LUTRON AGENT, EMPLOYEE OR REPRESENTATIVE HAS ANY AUTHORITY TO BIND LUTRON TO ANY AFFIRMATION, REPRESENTATION OR
WARRANTY CONCERNING THE PRODUCT. UNLESS AN AFFIRMATION, REPRESENTATION OR WARRANTY MADE BY AN AGENT, EMPLOYEE OR
REPRESENTATIVE IS SPECIFICALLY INCLUDED HEREIN, OR IN STANDARD PRINTED MATERIALS PROVIDED BY LUTRON, IT DOES NOT FORM A PART
OF THE BASIS OF ANY BARGAIN BETWEEN LUTRON AND CUSTOMER AND WILL NOT IN ANY WAY BE ENFORCEABLE BY CUSTOMER.
IN NO EVENT WILL LUTRON OR ANY OTHER PARTY BE LIABLE FOR EXEMPLARY, CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES (INCLUDING,
BUT NOT LIMITED TO DAMAGES FOR PERSONAL INJURY, FAILURE TO MEET ANY DUTY, INCLUDING OF GOOD FAITH OR REASONABLE CARE,
NEGLIGENCE, OR ANY OTHER LOSS WHATSOEVER), NOR FOR ANY REPAIR WORK UNDERTAKEN WITHOUT LUTRON’S PRIOR WRITTEN CONSENT
ARISING OUT OF OR IN ANY WAY RELATED TO THE INSTALLATION, DEINSTALLATION, USE OF OR INABILITY TO USE THE PRODUCT OR OTHERWISE
UNDER OR IN CONNECTION WITH ANY PROVISION OF THIS WARRANTY, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE),
STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF LUTRON OR ANY SUPPLIER, AND EVEN IF LUTRON OR ANY OTHER PARTY
WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANY DAMAGES THAT CUSTOMER MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL
DIRECT DAMAGES AND ALL DAMAGES LISTED ABOVE), THE ENTIRE LIABILITY OF LUTRON AND OF ALL OTHER PARTIES UNDER THIS WARRANTY
ON ANY CLAIM FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, SALE, INSTALLATION, DELIVERY, USE, REPAIR,
OR REPLACEMENT OF THE PRODUCT, AND CUSTOMER’S SOLE REMEDY FOR THE FOREGOING, WILL BE LIMITED TO THE AMOUNT PAID BY
CUSTOMER FOR THE PRODUCT. THE FOREGOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS WILL APPLY TO THE MAXIMUM EXTENT ALLOWED
BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
AuroRa, RadioRA, RadioRA 2 and RA2 Select: 1 year after date of shipment by Lutron. HomeWorks QS and HomeWorks: Up to 2 years – 100%; more than 2
years, but not more than 5 years – 50%; more than 5 years, but not more than 8 years – 25%; more than 8 years – 0%.
Clear Connect Enabled : 1 year after date of shipment by Lutron. Valid only for Clear Connect Enabled model numbers beginning with ‘CCD’.
WARRANTY CLAIMS, CUSTOMER ASSISTANCE AND WARRANTY INFORMATION
Contact Customer Assistance at the numbers provided below or your local Lutron sales representative with questions concerning the installation or operation of the
Product or this Warranty, or to make a warranty claim. Please provide the exact model number when calling.